PRIVACY POLICY

Vital Wellbeing Ltd: Privacy Policy

Vital Wellbeing Ltd takes the collection and usage of private information very seriously. We value our guests and customers and are committed to protecting the personal information entrusted to it.  We endorse the 1993 Privacy Act of New Zealand. You can view the Privacy Act 1993 here: https://www.legislation.govt.nz/act/public/1993/0028/latest/DLM296639.html

For more detailed information on our Privacy Policy please refer to the following specific areas within the Privacy Act 1993 of New Zealand:

• collection of personal information (principles 1-4)
• storage and security of personal information (principle 5)
• requests for access to and correction of personal information (principles 6 and 7, plus parts 4 and 5 of the Act)
• accuracy of personal information (principle 8)
• retention of personal information (principle 9)
• use and disclosure of personal information (principles 10 and 11), and
• using unique identifiers (principle 12).

How do you gather information?

This depends on the page you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you register for access to certain parts of our site or request certain features e.g. our newsletter or when you make a purchase.

Our Site Vital-Wellbeing.com collects information automatically. Some of these practices may be transparent to our guests e.g. we may log the name of our guests Internet Service Provider (ISP) or use cookie technology to recognize a guest and hold information from their visit. This helps us understand our business better so we can serve our guests/customers better. The cookie technology may also store a user name and password, which saves guests from re-entering the information each time they visit.

Google Analytics is used to help us analyze the use of the website.  Google’s privacy policy is available at: https://www.google.com/privacypolicy.html. Google Analytics generates statistical information about website use by means of cookies, which are stored on a user’s computer. These cookies help us to track a guest’s behaviour across the websites to help determine our audience’s interests, demographics and location.  The information generated relating to our websites is used to create reports about how our guests interact with our site so we can continue to improve what we are delivering. Google will store this information. 

In certain circumstances, you can choose not to provide us with information, for example by setting your browser to refuse to accept cookies, but if you do you may be unable to access certain portions of the site or may be asked to re-enter your user name and password, and we may not be able to customize the site’s features according to your preferences.

What do we do with the information we collect?

The information we collect is used to enhance your time on the sites and deliver more individualized content and advertising. We respect your privacy and do not share your information with anyone.

Aggregated Information, which is information that does not personally identify you, may be used in many ways e.g. we may combine information about your usage pattern with similar information obtained from other users to help enhance the sites and our services (e.g. to learn which pages are visited most or what features are most attractive). Aggregated Information may occasionally be shared with our advertisers and business partners. Again, this information does not include any Personally Identifiable Information (PII) about you or allow anyone to identify you individually.

We may use Personally Identifiable Information (PII) collected from Vital-Wellbeing.com to communicate with you about your registration and customization preferences and other topics we think you might find of interest.

PII collected by Vital Wellbeing Ltd via Vital-Wellbeing.com may also be used for other purposes, including but not limited to site administration, troubleshooting, processing of e-commerce transactions, online advertising, social media advertising and other communications with you. We may use your PII Information to re-target and create personalized advertisements direct to you online.

Certain third parties who provide technical support for the functionality of our sites (e.g. web hosting service) may access such information. We will use your information only as permitted by law. In addition, from time to time as we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses. In such transactions, user information may be among the transferred assets. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.

Queries Complaints Access and Correction

You can request at anytime the personal information we hold on you. You may also request that it is corrected. To place a request please email: hello@vital-wellbeing.com

If you wish to make a formal complaint, please do so in writing or via email. We will consider complaints carefully, professionally and promptly and will contact you within a timely manner to resolve the concern.

Via writing:
PO BOX 282, Ostend, 1843, Waiheke Island, NZ

Via email: hello@vital-wellbeing.com

What are your expectations of affiliated sites, linked sites and advertisements?

Vital Wellbeing Ltd expects its partners, advertisers and affiliates to respect the privacy of our users and adhere to the Privacy Act 1993 of New Zealand.

What is your child policy?

Children are invited to read the information contained on the Vital Wellbeing Ltd site Vital-Wellbeing.com for information purposes only. Personal Identifiable Information (PII) will NOT be collected on any children under the age of 13 except permitted by law. If this has been violated in some way all information will be immediately deleted and removed.

Changes to this policy?

Vital Wellbeing Ltd reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

Questions?

Please use our contact form to reach us.